Direct billing

Direct billing availability depends on clinician credentials, provider rules, and plan coverage. The care team confirms coverage before paid appointments.

Payment policy

• Fees are listed in CAD and may vary by clinician, service type, duration, and professional designation.
• Payment is due at the time of appointment unless a direct billing arrangement is confirmed before the visit.
• Direct billing is not a guarantee of coverage; clients remain responsible for uncovered balances, deductibles, and plan limits.
• Free 15-minute consults are used for fit and navigation, not emergency care or clinical diagnosis.